Komatsu Forklift U.S.A. Inc., an associate of the Komatsu Ltd. family, has a positive reputation for building rugged and dependable lift trucks. They are recognized worldwide as a corporation who has a proud heritage and who maintains a benchmark of superiority in equipment manufacturing and intention.
Komatsu Forklift U.S.A., Inc., a branch of Komatsu Forklift Co., Ltd., International Division and Komatsu Utility Co., Ltd remains loyal to their image of a healthier tomorrow. Komatsu's legacy began back in 1921, in Japan, when Komatsu Ltd began operations as a producer of construction and mining equipment. Very quickly the company grew into an industry leader and was responsible for building Japan’s first state-of-the-art bull dozer and farm tractor.
Over the previous few decades, Komatsu has evolved to become a global giant due to their strength and expertise within the various fields of logistics, excavating, construction and mining. Using modern models and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using contemporary design methods and superior production functionality, Komatsu has distinguished themselves through the construction of reliable and rugged forklifts that clients from around the globe have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the growing demand for its goods in the North American marketplace. To better expenditures and efficiencies, a modern plant was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to meet the requirements and demands of their clients worldwide while remaining a leading producer and provider of modern forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy customers along with their North American clients.
After years of providing customer service and maintaining relationships, Komatsu Forklift understands that meeting the customers’ wishes is paramount. All new product enhancement at Komatsu begins first with the customer. By welcoming input and opinions, they are able to establish client wants and expectations then cultivate innovative designs and then manufacture to exceed Komatsu Engineering Principles. Assuring consumers that quality is premeditated from the beginning and continued through the production, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized professionals in crafting forklifts, construction equipment and heavy duty equipment. Their design skill and competence assures that each new piece of equipment will endure in the toughest environments and have the ability to withstand the roughest applications. Adherence to strict engineering standards allows Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and rigorous in-house quality standards all add to high-class forklift products. Komatsu Engineering Standards transform the contemporary and progressive expertise used in advanced mining and construction equipment into world class equipment.
The contemporary facility in Covington, Georgia has all the essential requirements for full scale manufacturing. This facility is able to take raw steel and manipulate it by preparing, welding, and fabricating it. Once assembled and painted the lift trucks are ready to leave the facility and enter the market. Maintaining quality control throughout the length of the production process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as worthy as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift features an exceptional network of company dealers and independent dealers who are working hard to outdo expectations. Specialized in all aspects from sales, service or operating training, or aftermarket support, their diverse association of experienced and capable experts are available. Komatsu Forklift Vendor locations across the nation have a Komatsu OEM parts on-hand to offer the necessary service required to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated circulation hub is an alternative option. The online K-Link system assists dealers with online components management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class businesses depend on Komatsu lift trucks in their day-to-day operations. So Komatsu focuses their attention on their national account clients allowing them to benefit from an original relationship that lets them tailor their relationship in order to raise consumer productivity and profits. Komatsu nationwide account clients have access to on-line parts and service support system and a inclusive fleet management program, providing the ability for Komatsu to be their total solution for any lift truck issues.
The reliable and resourceful team at Komatsu Forklift U.S.A., Inc., are focused on providing their customers an exceptional experience whether it is through sales, education, maintenance, or aftermarket support. They want to make sure the level of customer service offered will help their customers meet or exceed their goals and develop a successful business/client partnership in the process. Komatsu strives to understand each of their customers’ distinctive means of doing business and enjoys working together to develop a plan to best insure their ongoing success.
Komatsu invites you to contact your local Komatsu lift truck seller today in order to find out more about the assortment of services and programs they have available. Customer satisfaction and support are two of the companies top priorities and it is easy to see why thousands of customers world-wide depend on the Komatsu family of products everyday.